Network Chief, LJ Hooker
"Mark Carter is an amazing and energetic keynote speaker who really cares about his audience. We have used Mark on numerous occasions and received outstanding feedback from the groups he has engaged with. His content is practical and easy to absorb but has a strong message and easy takeaways for his audience. He is a true professional and will align his message to your business strategies to change behaviour. I rank him as one of our best strategic facilitators for our network."
CEO, Bluey Technologies
"Mark is exceptional. I recommend him to any organisation or individual challenged by changed and seeking practical and accessible support. More than just a highly engaging and motivational speaker, he is able to tailor his practical experience to the audience to connect at their level. He delivers more than expected. He demonstrated to our organisation an ability to understand our current state and translate observations and insights into easy to understand and practical methods and tools that will be leveraged on a day to day basis as we tackle our change agenda. Many light bulb moments that will have a lasting positive impact on our team."
"Mark is someone i have utilised within my roles over the past 10 years. In leading people it is always important to invest in them in supplying them with new skills.
This is where Mark's skill set comes into its own.
Mark has helped me lead teams through change, instill new skills of operating in the day to day with structure and purpose. With an ever changing market Mark has the ability to help customer facing roles understand the importance of the customer and helps realigns one focus on putting the customer in the market place at the centre of everything a business should do.
Mark's personal characteristics he brings to the table display transparency, trust, the motivation to make a difference and one of support and guidance.
If you are looking to have someone support your business today in getting a better outcome for your customers Mark Carter is someone i would recommend."
National Digital State Sales Director at CareerOne.com.au
"I have had the privilege of working alongside Mark at both SENSIS and at CareerOne and Mark continues to hit the mark with effective sales training which sales consultants and Managers can take away with them and improve their results immediately. He is the only sales trainer I have used who engages his audience with energy, passion and a humbleness that draws the consultants in. The consultants, the Sales Managers and State Sales Managers buy in to him immediately and walk away from the training with actions that work. The feedback is always exceptionally positive from any team he has worked with, he can command a group of 100+ like he did with my Call Centre at SENSIS or a smaller group of 10 as he is doing now at CareerOne. A one day session based on value changed my team overnight from selling on price to selling on value and the proof is in the results, which are 30% higher than last month"
"Great engaging content but even more impactful delivering Mark. Very positive environment where you encourage interaction and inputs from all people around. The trainings module is reinforced over and over and it is more and more meaningful in the real life scenarios.
Great work and thanks for the training."
Customer Service Manager/Contracts Administration at LJ Hooker Nerang
"Mark Carter or MC as he is fondly known is an absolute breath of fresh air when it comes keynote speakers. Mark's unique style and kind nature really shines through in his presentations, he is a truly engaging speaker and an all around nice guy! The advice Mark has offered me has also helped me take my goals to the next level. I can't recommend MC highly enough.."
"I have done similar types of training at previous work places and never felt that I got a lot out of the sessions because I didn’t understand how to apply the learnings to my everyday or where they sat in the bigger picture. These sessions have actually taught me relevant skills and how to apply the concepts to real life scenarios. I love that everything is tying together into something greater."
Joanne Elizabeth Stewart
Doctor Relationship Manager at Sun Doctors, Southern Sun Healthcare Pty Ltd
"We were privileged at SunDoctors to engage Mark for our inaugural Practice Mangers conference in September. The participants were both highly engaged and inspired by Marks presentation skills and his ability to connect with each individual. Mark created those "light Bulb " moments for a large number of our team which has positively impacted our business and the way our staff view their roles and contribution. His enthusiasm and energy can only be described as infectious. I look forward to further engagement with Mark in the future."
Executive General Manager, Travel Managers.
"TravelManagers has been fortunate to have worked with Mark over the past 2 years. We have engaged Mark to speak all around Australia at our state meetings about the principles of demonstrating value which is critical for the day in the life of a personal travel manager who lives and breaths by what they offer their customer. He was received with the big thumbs up and our network are professionals so takes a lot to impress them. Since Mark has facilitated coaching sessions with our Business Partnership Team who work very closely with our network to help them become better business coaches and the results have been fantastic. Mark has also been a great mentor for me and has an energy and passion which is genuine and rare to find in this day and age."
Jules Bailey Rotman
"MC is fantastic and I have been lucky enough to have had a few training sessions with him now. A very refreshing approach filled with humour and energy whilst backed up with sound case studies and learnings. I can’t recommend him enough."